This project ran for 3 months (part time)
The stakeholders were initially resistant to change, so to build trust we agreed to a programme of small incremental changes.
After mapping the different kind of changes needed on a prioritization matrix, I lialised with stakeholders and collaborated with them to assign them a space in the matrix with relation to the impact the change will have on the website, allowing them to vote the ones that they needed most urgently and creating a backlog of work I could refer to.
Some of the work to be done required the collaboration of members of the team and volunteers, which took longer. This way we created "two lines of work" one for me to develop on my own and another one that required the collaboration with others.
“During my time at THFN I learned the importance of creating a good rapport with stakeholders, ensuring they felt happy and in control at all times."